Shipping policy
Shipping Policy
At Luhpar, we are committed to providing a smooth and reliable delivery experience for all orders placed on Luhpar.com. This Shipping Policy explains how and when your order will be delivered within the United Arab Emirates.
1. Shipping Coverage (UAE Only)
We currently deliver exclusively within the United Arab Emirates.
No international shipping is available at the moment.
2. Processing Time
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All orders placed before our daily cut-off are processed on the same day.
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Orders placed after cut-off, during weekends, or on public holidays will be processed on the next working day.
We work quickly to ensure your products are packed securely and dispatched without delay.
3. Delivery Time
Our standard delivery timeframe within the UAE is:
📦 2 – 5 Working Days
(Depending on your city and courier availability)
We use trusted local delivery partners to ensure safe and timely delivery of your items.
4. Order Tracking
Once your order is shipped, you will receive a confirmation message by email or SMS with tracking details (if applicable) from our delivery partner.
5. Damaged or Broken Items
Customer satisfaction is our priority.
If your product arrives damaged, broken, or incomplete, please contact us within 24–48 hours of delivery.
We will:
✔ Collect the damaged item
✔ Send a replacement at no additional cost
To speed up the process, please provide clear photos/videos of the damage when contacting us.
6. Pre-Orders
We currently do not offer pre-orders.
All listed products are in stock and ready for immediate shipping.
7. Store Pickup
We do not offer in-store pickup at this time.
All orders are delivered directly to the address provided at checkout.
8. Contact Us
For any questions about your order or shipping process, you can reach our customer care team:
We are always happy to assist you.